Product opened SSO GA date as a Launch decision after enterprise pipeline pressure.
Decision Paths
Make Decision Rights Visible Before Work Escalates
Decision Playback — full-sequence snapshots on a timeline, with Expected vs Actual overlay to spot skipped gates and unclear authority.
Engineering flagged Weeks 4–8 load; Security requested threat model before any GA commit.
Expected: Product + Security co-own. Actual: Sales date stood without Security gate.
Legal and Customer Success learned the date from Slack — not from the decision log.
Engineering reordered sprint mid-cycle; Customer Success still has no migration owner.
Product proposes → Security reviews threat model → Engineering confirms build window → Sales aligns pilot list → CS prepared for cutover.
Sales committed Week 3 pilots → Security queued behind incident → Engineering learned date from Slack → CS zone stayed empty.
Overlay highlights where Actual skipped Expected gates — Save Decision Pattern stores scope and exceptions for the next review.